Privacy & Policy
We are committed to protecting your privacy. The information we collect is used to process reservations, process orders and to provide a more personalized user experience. Solluna Resort is the sole owner of the information collected on sollunaresort.com.
What information do we collect and how do we use it?
When you request one of our brochures, enquirey or a call back, we may need to collect specific information about you to process your requests.
We request information from the user on our brochure request forms, entry forms and in our booking engines. Contact information (such as name, email, and mailing address), personal information (such as date of birth, gender) and financial information (such as credit card number, expiration date) to process the order, fulfil legal requirements and billing purposes. If we have trouble processing an order, the information is used to contact the user.
We may use the information we collect to notify you of important product updates, special offers and promotions we think you may find valuable. If you do not wish to continue to receive e-mails from us, you can easily op-out via one of the mechanism we provide.
This site may contain links to 3rd party websites. We do not share any of your information with the linked website. We are not responsible for the privacy practices of such websites.
Will we share the information we collect with other companies?
We do not share, sell or trade your personal information with others.
If you no longer wish to receive our e-mails, we provide an "Unsubscribe" link at the bottom of every email sent to you. That link will send you to a landing page where an unsubscription confirmation is presented. Upon confirmation, your e-mail address will be completely removed from our database and you will no longer receive future communications from us.
A cookie is a piece of data stored on the user's computer tied to information about the user. Usage of a cookie is in no way linked to any personally identifiable information while on our site. We use both session ID cookies and persistent cookies. For the session ID cookie, once users close the browser, the cookie simply terminates. A persistent cookie is a small text file stored on the user's hard drive for an extended period of time. Persistent cookies can be removed by following Internet browser help file instructions.
Types of Cookies Collected
Category 1 - Strictly Necessary Cookies: These cookies are essential in order to enable you to move around the web site and use its features, such as accessing secure areas of the web site. Without these cookies services you have asked for, like shopping baskets or e-billing, cannot be provided.
Category 2 - Performance Cookies: These cookies collect information about how visitors use a website, for instance which pages visitors go to most often, and if they get error messages from web pages. These cookies don't collect information that identifies a visitor. All information these cookies collect is aggregated and therefore anonymous. It is only used to improve how a website works.
Category 3 - Functionality Cookies: These cookies allow the website. to remember choices you make (such as your user name, language or the region you are in) and provide enhanced, more personal features. These cookies can also be used to remember changes you have made to text size, fonts and other parts of web pages that you can customize.
Category 4 - Targeting Cookies or Marketing Cookies: These cookies are used to deliver adverts more relevant to you and your interests. They are also used to limit the number of times you see an advertisement as well as help measure the effectiveness of the advertising campaign.
By using www.sollunaresort.com, you agree that we can place these types of cookies on your device. These cookies can be removed by following Internet browser help file instructions.